What do I need to know about applying for a Fair & Fast loan?

Applying for a Vancity Fair & Fast loan is a quick and convenient way to get access to funds or to cover unexpected expenses up to $2500. If you’re looking for a higher amount or if your situation changes, we recommend that you contact our Member Services Centre to have the loan and your financial situation reviewed, as there may be different options available to you.

How to qualify

What is the maximum loan amount that I can apply for with the Fair & Fast Online loan?

The maximum eligible amount is $2500. In order to get the maximum amount, you would need to meet the minimum criteria for income. Please call our Member Services Centre (MSC) if you are looking for a higher amount.

What types of income are eligible to qualify for the Fair & Fast Online loan?

We do our best to identify all income types, (e.g. all payroll direct deposits, cheque deposits as well as government benefits like CPP and OAS are considered eligible income), however we are not able to lend to members who receive social assistance as loans can impact your eligibility to receive certain types of benefits. If you are unsure whether your social assistance will be impacted, please call your case worker or the provincial / federal government before you apply.

What if I don’t deposit my income into a Vancity account? Can I still apply for a Fair & Fast loan online?

You can still apply for a loan, but you will not be able to use the online application. Please call our Member Services Centre (MSC).

If I have a joint account can I apply for a Fair & Fast Online loan?

You can use a joint account as the account where we review income deposits. This means that the loan is funded to the joint account and the payments will come from the joint account.

To make sure that the loan is held under the correct member profile, we will create a new sole relationship for the member who is applying (unless they already have a sole relationship) and hold the outstanding loan in the sole relationship. The new sole relationship will be linked to the member card that you logged into online banking with to complete the online lending application.

If I’m on disability can I qualify for a Fair & Fast Online loan?

Yes, you can qualify for this loan if you receive disability income. Before you apply, we recommend that you confirm with your case worker that this loan will not change your eligibility for the benefits you currently receive.

If I already have a Fair & Fast Online loan, can I qualify for another one? If so, for how much?

Yes, you may qualify for an additional loan, depending on your income deposits and your current outstanding loan balance. You must make at least one scheduled payment to an existing online loan, before you can apply for a new one.

How to apply

Where can I apply for a Fair & Fast Online loan?

On your desktop, go to the Borrow link on the left-hand navigation menu to get started. You can apply for the Fair & Fast Online loan on all browser options however only the most current version of web browsers are supported. Google Chrome is recommended.

On your mobile app, the Borrow link will be visible on the main screen (bottom left corner) and then you will need to select the Fair & Fast loan.

Are there any documents I need to have ready to upload to apply for a Fair & Fast Online loan?

You do not have to upload documents to complete this application.

Can I apply online for a joint Fair & Fast Online loan?

No, if you wish to apply for a joint loan, please call our Member Services Centre (MSC).

Can I set up my payments to match when I receive my pay? What if I get paid on the 15th and the last day of the month?

Members can choose from weekly, bi-weekly or monthly payments for online loans. No semi-monthly option is offered. If you’re paid on the 15th and the last day of the month, choose the payment frequency that best aligns with when you receive your deposits.

Why do I need to choose a first payment date for my online loan?

Choosing your first payment date allows you to customize when your payment is withdrawn from your account, to allow you to choose what works best for your financial situation.

Why is there no option for loan protection for my Fair & Fast Online loan?

Currently, we don’t have the ability to provide insurance quotes, enrollment or waivers online. If you would like to discuss your insurance options, please do not complete an online application and call our Member Services Centre (MSC).

Questions about my existing loan

Can I upgrade or add on to an existing Fair & Fast Online loan?

Currently , you are only able to take out separate loans (up to your approved amount). If you’d like to combine or increase a Fair & Fast l oan, we recommend calling our Member Services Centre (MSC) .

How can I pay off a Fair & Fast loan in advance? How does that impact the total cost?

You can pay off your Fair & Fast loan or make additional payments at any time. The overall interest costs/total costs associated with the loan are reduced if you pay it off early or make additional payments.

Payments can be made in online banking by making a direct transfer to the loan or over the phone by calling our Member Services Centre (MSC).

Note: If you would like to pay off the loan online, please call the MSC to make sure there aren’t any interest fees pending before closing your loan account.

What happens if I pay back my Fair & Fast Online loan right away? How much interest is charged?

We only charge interest based on the length of the outstanding loan. It is prorated to the number of days that the loan is held. So, if the loan is paid off early, then the overall cost of the loan will be reduced.

Note: Due to residual interest (interest accumulated from the date of your last statement to the current date), the loan does not close automatically if you pay off what you see online as the full balance. If you would like to pay off and close the loan, please call our Member Services Centre (MSC) to get the full payout amount and close the loan.

Troubleshooting

Why was I approved for a lesser amount than what I applied for in my online application for a Fair & Fast loan?

Our online system reviews your account to determine your income. Approval is based on your income. This information is then used to determine an affordable loan approval amount. If the online system approves you for less than you need, please call our Member Services Centre (MSC) to see if there is anything we can do to meet your needs.

Why did I get this error message when applying for the Fair & Fast Online loan? 'Something went wrong?'

This could be for a variety of reasons – Your application is in progress and it’s best not to start a new application but to contact Vancity to complete your loan application. You can phone our Member Services Centre (MSC).

Why did I get this message when applying for the Fair & Fast Online loan? 'You are not eligible?'

Based on the information provided, the system has determined you are not eligible for this product however you may still be eligible for other loans we provide. Please contact our Member Services Centre (MSC) to find out more.